About Us

Pet Chalet offers a new concept of Boarding, Rehabilitation Therapies and Training for Pets in Mexico; a concept never before seen in this country!

Under the mentorship of the Natural Animal Centre in Wales, UK, we work with a system of absolute belief – compassion toward animals – in accordance with their Mission of positively influencing the well-being of animals worldwide.

We seek to promote the importance of the emotional and physical welfare of your pet and to spread the value of the relations we form with them.

What is most important for us is to provide the best services so you and your pet remain completely satisfied, and also provide you with all the necessary information so you can have a better understanding of your pet’s behavior, resulting in a better relationship.

Our Services

Lodging

Canine Grooming

Canine Day care

Rehabilitation Therapy

Vet

Training

Why PetChalet?

We discovered that in the city of Merida there are no “kennels” focusing on the emotional and physical well-being of companion animals.

So, PetChalet arose from the need to take care of and to pamper our pets; to find them a secure and safe boarding facility when we cannot take them with us; and to offer them rehabilitation therapies and training to promote their health and emotional growth.

PetChalet provides a stress free experience with spacious rooms, high ratio of trained and caring staff to animals, indoor and outdoor play areas to ensure your pet gets plenty of exercise and stimulation!  Our boarding and day care requirements ensure that only healthy pets are accepted.

 

Have you ever thought about getting a professional portrait of your pet?

PetChalet believes that pets are beloved family members who deserve their place on your family’s portrait wall and on your social media sites.

Pet Chalet’s photography captures magical images and is tailored to your pet – dog, cat, horse or any species — and will reflect their personality and characteristics.  We create unique portraits indoors or outdoors.

Your photo shoot will be in a location of your choice; preferably in a place where your pet feels comfortable and relaxed.

Multiple images will be taken in different settings and poses.  If you have more than one pet, they can be included in the same session and you can invite your family and friends to be in the shots.

FULL PHOTO SHOOT (Two-Hour Session): DELIVERY OF 15 UNIQUE PORTRAITS ON DISC, AND ONE 8 X 10 PRINT IN FIVE WORKING DAYS.

COST: $1,500 PESOS

ADDITIONAL PRINTS: To ensure quality, we recommend ordering additional prints from PetChalet.

COST: $50 PESOS A PRINT

PET CHALET PHOTOGRAPHY GIFT CERTIFICATES ARE AVAILABLE!

The perfect present for animal lovers!

To book a PetChalet photography session please call to discuss your requirements.

MY CARD IS THE WAY TO REGISTER YOUR PET(S) WITH PETCHALET

My Card is where you will login on the PetChalet website to access your pet(s) profile and where will be able to see past and future PetChalet appointments.

How to Register?

– Complete the Registration Form at PetChalet with a staff member

– Attach vaccination certificate(s) up to date

Pet Chalet will then provide you with a password to access your profile(s) or with your Pets IQ number and frequent client card.

Requirements

The following requirements are indispensable for the access of your pets to our facilities:
Your pet should be free of fleas or ticks, otherwise you will be given a medicated bath before entering the facilities
Present your pet’s vaccination card daily, this must be presented the day of booking or check-in (you can send it by mail, whats app or deliver it at check-in).
We would be grateful if you would avoid the penalty of denying your pet access to our facilities and have all the requirements.
Note: Even if your pet is frequent to us frequently, in each stay you must present your immunization card daily
– Your vaccination card must have the following :.

  • 1. The diseases to be included in the basic vaccination picture in puppies are: Parvovirus, Distemper, Adenovirus, Leptospirosis, Coronavirus, Parainfluenza and Rabies.
  • 2. Diseases to be included in annual re-vaccinations in adults are: Parvovirus, Distemper, Adenovirus, Leptospirosis, Parainfluenza and Rabies
  • 3. Bordetella bronchiseptica half-yearly vaccine.
  • 4. Deworming (these should be applied every 4 months) We highly suggest doing a stool study on your pets every 6 months).
    Your pet will not be able to enter the facility if you have received your vaccine or deworming the same day of check-in. You must have a minimum of 1 week after the application.
    This is due to the lowering of the defenses at the time of application and your body begins to eliminate it, which can affect other puppies or yours.
    In the same way it is important to be aware that regardless of the amount of supervision, health or personal care can not prevent a pet from contracting a virus in the air or a communicable disease.
    Also we remind you that vaccines are a means of prevention but do not present a total immunity to your pet.
Registration

Our guests have company 24 hrs a day, evey day of the year ?

Calle 36 Tablaje 25873 x 31 Diag. y 31A, Chichí Suárez, 97306 Mérida, Yuc.

contacto@petchalet.com.mx

Tel. (999) 90 07 86

Customer Service:
Monday to friday: 9 am a 3 pm

Saturday: 9 am a 3 pm